EBay is one of the world largest online marketplaces connecting millions of buyers and sellers around the globe. Beyond just listing and buying products. EBay offers a range of services designed to make the online shopping and selling experience for everyone.
Selling Services
eBay provides tools and features for individuals and businesses to sell items easily:
A central dashboard to manage listings, track performance, and analyze data.
Guided listing forms, bulk listing options, and mobile listing support.
Advertising options to boost visibility and drive more sales.
Sellers can reach international buyers without dealing with customs and international shipping complexities.
Buying Services
Buyers on eBay enjoy a variety of benefits:
Choose between bidding in auctions or buying instantly at set prices.
Protection for buyers if an item doesn’t arrive, arrives damaged, or isn’t as described.
For select categories like sneakers, watches, and handbags, eBay offers third-party authentication services.
Customer Support
eBay offers dedicated support for both buyers and sellers:
Articles, FAQs, and community forums for self-help.
Direct access to eBay representatives for account and transaction assistance.
A platform to resolve disputes and return requests.
eBay Stores
Sellers looking to scale can open an eBay Store, which includes:
Custom branding options
Lower fees for bulk selling
Access to exclusive marketing tools
Store analytics to track performance
Mobile App Services
The eBay app allows users to:
List and buy items on the go
Track orders and messages
Get real-time alerts on watched items and auctions
Payment and Shipping Integration
EBay handles payment processing directly, allowing buyers to pay in multiple ways including credit card, PayPal, Apple Pay, and Google Pay.
Sellers get discounted shipping labels and tracking integration with carriers like USPS, FedEx, and UPS.