Etsy is a global online marketplace that focuses on handmade, vintage, and unique factory-manufactured items. With a vibrant community of makers, artists, and collectors, Etsy offers a wide range of services for both buyers and sellers to connect over creative and meaningful goods.
Seller Services
Etsy provides everything needed to launch and manage a creative business:
- Easy onboarding process for opening your own Etsy shop, with customizable branding options like logos, banners, and shop policies.
Sellers can list products under detailed categories and tags, making it easier for shoppers to find their items.
Promote listings with Etsy Ads, offer coupons and sales, and connect with shoppers through social media integrations.
A tool for creating your own standalone website while still syncing inventory with your Etsy store.
Buyer Services
Etsy ensures a personalized and secure shopping experience:
Buyers can request personalized items directly from sellers, perfect for gifts or special occasions.
Acurated collections to help buyers find one-of-a-kind pieces.
Multiple payment options, including credit cards, PayPal, Apple Pay, and Etsy Gift Cards.
Shipping & Fulfillment
Sellers in many countries can purchase discounted shipping labels directly through Etsy.
Sellers can ship worldwide, and Etsy provides tools to estimate international shipping times and costs.
Integrated tracking helps buyers and sellers stay updated on delivery status.
Etsy Support & Protection
Covers eligible orders against things like chargebacks and delivery issues.
Offers refunds to buyers when something goes wrong with an order.
Extensive resources and a supportive seller community for troubleshooting and learning.
Etsy Plus & Etsy Pro Tools
For advanced sellers, Etsy offers additional features:
Includes advanced shop customization, advertising credits, restock alerts, and discounts on custom domain names.
Tools to track traffic, sales performance, and customer behavior.
